Customer & Revenue
Lead capture, brief analysis, approved-catalog offer selection, quote generation, customer confirmation processing and standard order creation are designed to be automatic.
AUTOMATION GOVERNANCE V1TWO-GATE MAX
Automate normal work.
Stop only at exceptional boundaries.
Kebunate's public operating policy is automation-first. Internal human approval is not the default state machine.
Automatic by default
Payment & Mission
Standard customer payment is a customer/provider action. The system verifies payment from provider read-back/webhook and then creates the mission automatically when policy conditions are met.
Production & Delivery
Task routing, AI/worker execution, independent verification, delivery and follow-up are automatic when acceptance policy passes.
Only two internal exception gates
Exceptional commercial or legal override
Custom contract override, material discount override, exceptional refund, or high-value non-catalog commitment.
Security or irreversible action
Credential/identity privilege change, destructive customer-data action, security-policy change, or irreversible production mutation.
Truth rules
Payment truth
No provider read-back means no PAYMENT_VERIFIED claim.
Execution truth
No independent evidence/read-back means no VERIFIED_PASS claim.
Customer lineage
Customer, lead, order, mission, task and evidence identifiers remain connected when those records exist.
Language
English is the canonical public language. Thai and other supported locales are secondary translations.